Takeaway & Delivery FAQ
Last order is at 8pm.
Is there free delivery or minimum spend required?
Enjoy free delivery to one location for every order of $150 nett and above. Otherwise, a $20 delivery charge applies. Please note that we do not deliver to the following areas: Sentosa, Tuas, Changi and Restricted Areas.
Where is the self-pickup location?
Please meet us at our restaurant, located at level 5 of the National Gallery Singapore.
Can I place my order on the same day I would like to have them delivered?
Yes, we accept same-day orders with a minimum of two hours in advance. If you need an urgent delivery, kindly contact our restaurant directly before placing your order. Please call 9272 7522 or WhatsApp +65 8198 3398 to check for availability.
Please allow 45-60 minutes food preparation time before your intended self pick up or delivery time. Last order is at 8pm.
Can I cancel my order and apply for a refund?
All orders placed are non-refundable, as the food is prepared freshly and cooked-to-order. There will not be any refunds for orders that have already been prepared before the confirmed delivery/collection timing. Please call in 2 hours in advance if you need to delay the order. For enquiries, please email reserve@yan.com.sg or WhatsApp +65 8198 3398.
Are your menus available everyday?
Can I arrange for contactless delivery?
Let us know if you would like to arrange for the food to be left at your door/gate or guard house. Please ensure that you can collect it immediately to avoid the food being left unattended.
Can I add-on more things after paying for my order?
Please contact us at 9272 7522 or reserve@yan.com.sg to arrange for any changes to your order.
Can I make changes to my scheduled pickup/delivery arrangement?
It is raining heavily, will there be any delays?
We strive to meet your desired timing – and we will call you to confirm if there are any foreseeable delays. Do expect a 30-45 minutes grace in delivery timing during high traffic hours or bad weather.